How can I best contact Mar+x Myles?
You can call us toll free at 1-800-530-MARX (6279) x102 or at (212) 683-2015 x102. You can also contact us for a free printing quote, fax specs to (212) 213-0015 or email us anytime.
back to top
Is your site secure?
Yes, our site is secure and your information remains secure at all times.
back to top
Does my payment information remain private?
We ensure your privacy at all times. No information we collect for order processing or from inquiries is shared with any other company or website. Your personal information is only used to contact you when necessary. Credit Card information is only used to bill you for products and services ordered.
back to top
Do you offer 2 color printing services?
Yes we do provide 2 color printing services, although it may be more cost efficient to print in full color. Indicate your printing preference and PMS colors on your printing quote order form.
back to top
Can you print jobs that are different than the standard formats that you offer?
Yes we handle all types of printing. Contact us to request a quote on any printing job that doesn't fit our standard formats.
back to top
Is there an extra charge for printing bleeds?
No we do not charge extra for printing bleeds. Unlike many other companies, all our prices include full bleeds free of charge.
back to top
When will I see a proof of my printing job?
We will begin working on your printing job as soon as you place your order and we receive your digital files. You should receive a proof within days.
back to top
How long will it take to receive my printed pieces?
Most printing jobs will be shipped within 5 business days after you approve your proof online. Depending on your location, shipping by UPS will take anywhere from 1 to 7 business days.
back to top
Do you order rush services?
Yes, we offer rush mailing, shipping and printing services. Please indicate your preference on your order form or contact us for more information.
back to top
Do you print overs?
Usually we will print some overs free of charge. Occasionally we may send you slightly fewer pieces. To ensure against this, we recommend that you order 5% over the minimum quantity you need.
back to top
What file formats do you accept?
We work with every digital file format including MS Publisher, Adobe Photoshop, Quark, CorelDRAW, and more.
back to top
What types of storage media do you accept?
We can take your files on a CD, DVD or Zip disk.
back to top
Do you have any information on Post Office regulations and bulk mail permits?
Visit this site for information on postal and bulk mail regulations: http://www.usps.com/send/postagepermitimprintsandmeters/tipsforusingapermitimprint.htm
back to top
How can I access your FTP site?
Our website is easily accessible for uploading and downloading files via the Internet or by using any ftp software. Please call us for easy access at 1-800-530-MARX (6279) x107.
back to top